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PRIVACY POLICY

PRIVACY POLICY

Last Updated: December 2025

Firefly Medical Group PLLC d/b/a Firefly Medical (“Firefly Medical,” “we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, disclose, and protect information when you visit fireflymedical.net (the “Site”).

This Privacy Policy applies only to website visitors. It does not apply to patient medical records or any information governed by HIPAA. For information regarding our HIPAA practices, please review our HIPAA Notice of Privacy Practices.

1. Information We Collect

We may collect the following categories of information when you use the Site:

1.1 Information You Provide

This may include:

  • Name, email address, phone number, or other contact details you voluntarily submit (e.g., through contact forms or scheduling links)

  • Non-medical information you provide when requesting an appointment or submitting general inquiries

Do not submit medical or sensitive information through general website forms or email.

1.2 Automatically Collected Information

We may use cookies, pixels, analytics tools, and log data to collect:

  • IP address, browser type, device identifiers

  • Pages visited, time spent on the Site, and referring website

  • Approximate location data

We use this information to improve the Site and understand usage trends.

2. How We Use Information

We may use information collected through the Site to:

  • Respond to messages and appointment requests

  • Provide, maintain, and improve the Site

  • Analyze Site performance and usage

  • Detect or prevent fraud or misuse

  • Comply with legal or regulatory obligations We do not sell visitor information.

3. How We Share Information

We may share information with:

  • Service providers supporting Site hosting, analytics, security, email delivery, or scheduling functions

  • Balanced Dose / Shopify when you follow links to purchase supplements

  • Law enforcement or regulators when required by law or necessary to protect our rights or the rights of others

We do not share information for third-party marketing.

4. Cookies & Tracking

We may use:

  • Cookies

  • Google Analytics or similar tools

  • Pixel tags (e.g., Meta Pixel, Shopify Pixel)

You may disable cookies in your browser settings; however, some features may not function properly.

5. Links to Third-Party Sites

The Site may contain links to:

  • Balanced Dose (balanceddose.com)

  • External scheduling platforms

  • Educational or informational resources

We are not responsible for the content, privacy practices, or policies of third-party sites.

6. Security

We use reasonable administrative, technical, and physical measures to protect information transmitted through the Site.

However, no online system is perfectly secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The Site is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

8. State-Specific Privacy Rights

Rights vary by state and may not apply to all users such as:

  • Access

  • Correction

  • Deletion

  • Opt-out of certain uses or disclosures

Requests may be submitted to privacy@fireflymedical.net.

These rights do not apply to Protected Health Information (PHI), which is governed by HIPAA.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the current version.

10. Contact Us

You may contact us via: